Precision Printing is more than 50 years old and is today one of the UK’s top suppliers of framed prints and other printing services. Here to share her expert knowledge and experience in this ever-evolving industry is general manager at Precision Printing, Lauren Garrison.
How long have you worked here and what career path did you take to reach where you are now?
I started as an admin assistant 11 years ago when I joined RRD, before progressing to the role of digital print manager from here. After six years, the digital room closed and the accounts that were ran out of RRD Huntingdon were transferred to Precision Printing — and I came with them.
Can you explain your role at Precision Printing?
At Precision Printing, my job is divided into two areas: sales and general management. As part of my general manager position, I handle the company’s studio, reception and account managers. Within my sales role, I have a target of 1.67 million this year.
Can you tell us what you do on a typical day?
Every day is very busy! There’s always something different and you never get the same day twice.
Have there been any industry challenges that stand out during your time at Precision Printing?
Turnarounds, definitely. I remember when you had five or six working days to complete a task, but now it’s closer to two or three. The demand for quicker turnarounds seems to be getting shorter all the time. However, as the industry is so competitive, you need to plan and that’s why Precision Printing gets it right so often.
Do you have any career highlights?
The one that stands out the most is being promoted from client services director to general manager. I was delighted when I was told, although there have been many throughout my time at the company.
Are there any role models in business that you look up to?
Not really. I’ve always pushed myself, working hard and taking in as much as I can to improve.
Is there anything you’d like people to know about your industry?
I’d like people to know that there’s a lot more going on behind the scenes to get the final product. It takes a lot of time, skill and talent, and we’re lucky to have a lot of it at Precision Printing.
Can you give us any advice for people who might want to enter the print industry?
Be prepared for hard work. It’s not always easy, but it is always interesting. You need to expect variation, but when you see some of the amazing products you can create with print, you will also realise how rewarding it can be.
What about tips for individuals aspiring to take on a general manager position?
Work hard and you’ll be rewarded. Just as long as you don’t forget where you came from.
What do you enjoy doing outside of work?
Baking is a huge passion of mine. There’s nothing better than someone trying one of my cakes and saying that they taste better than they look!
Finally, can you give us a sentence of snappy business advice?
“Success comes to those who are too busy to be looking for it,” as our Scodix book wisely states.
Kidal Delonix is a contributor to Mr. Hoffman's blog. The views and opinions are entirely his/her own and may not reflect Mr Hoffman's views.
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